The free NHS phone number for urgent medical concerns.
On dialling 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it. That could be your GP surgery, an out of hours GP, A&E, a local urgent care centre, emergency dentist or a late opening pharmacist.
If it is an emergency, an ambulance will be despatched immediately without the need for any further assessment, just as quickly as if you had dialled 999.
For less urgent health needs, residents should still contact their GP or local pharmacist.
Calls to 111 are free, including from mobiles.
For more information visit www.nhs.uk/111.
Complaints about NHS 111
You can send your complaint to Rochford and Castle Point CCG using the below contact details:
Castle Point & Rochford CCG
12 Castle Road
Essex SS6 7QF