Mental Health Services

One in four people in the UK experience a mental health problem at some point that affects their daily life, relationships or physical health.

Mental health problems can affect anyone, regardless of age, race, gender or social background. Without care and treatment, mental health problems can have a serious effect on an individual and those around them.

Who should I contact?

If you are stressed and routinely feeling anxious, tense or depressed and find that these feelings interfere with sleeping, eating, relationships or work, there are a range of services that can help. 

Below you can find out a little more about different mental health services. We have also put together short guides for mental health services which you can download and keep. Click one of the links below for more information: 

Remember, if you are unsure on who is best to talk to, you can always visit 111.nhs.uk/ or call NHS 111. You'll be ask several questions which will help guide you to the most appropriate service.

Mental Health Services

 

Mental Health Support 24/7 for people in crisis

Thurrock has services that can support people with urgent mental health needs. These are split between adults and children:

Adults
If you, a family member or friend are in crisis and need help, please dial NHS 111 and select the option for mental health crisis. You will be connected to EPUT’s contact centre where trained staff will provide appropriate support and advice 24 hours a day.


Under 18s
If you are under the age of 18 or are the family member of someone under the age of 18 who is in crisis, please call North East London NHS Foundation Trust’s Emotional Wellbeing and Mental Health Service on 0300 300 1600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
If you need urgent help or out of hours help, call 0300 555 1200.


Serious or life-threatening emergencies
If you or someone you know is in mental health crisis and requires serious or life threatening emergency mental or physical care, dial 999 immediately.

Talking Therapies and Recovery College

Inclusion Thurrock's psychological therapies and Recovery College service offers a range of therapies, courses and materials for people over 18 with the need for emotional and mental support.

The Improving Access to Psychological Therapies (IAPT) and Recovery College service is provided by Inclusion Thurrock and is an important step forward in enhancing how we support better mental health in the area.

For more on these services, visit the IAPT and Recovery College section of the website.

Silvercloud – Online Course to help with Mental Health Needs

Silvercloud is an online course to help people manage their stress, anxiety and depression. The course walks people through how they can better manage their mental health and wellbeing.

Silvercloud is supported by Inclusion Thurrock’s trained therapists and their wider team. Contact Inclusion Thurrock to find out more about Silvercloud for Thurrock residents.

Children's and young people mental health service

All Children’s and Adolescent Mental Health Services (CAMHS) across Southend, Essex and Thurrock are provided by NELFT NHS Foundation Trust under the title: Emotional wellbeing and mental health service (EWMHS).

NELFT is an experienced provider of mental health services for children and young people. It is also one of England’s largest NHS Foundation Trusts, providing community health services for children and young people with physical health needs in south west Essex, and in the four London boroughs of Barking, Dagenham, Havering, Redbridge and Waltham Forest.

The service is for anybody aged between 0-18 living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of 25.

For more information, visit the Children and young people mental health service section of the website.

Together with Baby

Together with Baby is a service that helps parents and babies in the first two years of life, supporting parents with unexpected and difficult feelings. 

The service helps parents to better understand the ways that their baby communicates as well as providing support to help parents and babies strengthen their relationship. For more information on how the service can help you, take a look at the below information leaflet:

pdf Together with baby patient information leaflet (487 KB)

Thurrock Community Mental Health team

  • Assess a person's mental health and social care needs;
  • Offer advice and guidance on how mental health needs may be met - this may be from within the team or by referring to other health or voluntary agencies;
  • Offer on-going help in the community, including support monitoring if a person has a severe or long term mental health problem.
Contact them through:

Address: Civic Offices, New Road, Grays, RM17 6SL

Phone: 01375 402 276 for people aged 18 to 65,
Or 01375 413 910 for people over 65 years-old

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Rape and Incest support

The South Essex Rape and Incest Crisis Centre (SERICC) / Synergy Essex offer specialist support to young people and adults who have experienced sexual violence and/or child sexual abuse at any point in their lives, support is also offered to family members.

Sexual violence and abuse services are available throughout the coronavirus pandemic and offer services online and by phone to help make sure people get the help they need. You can find out more by visiting SERICC or SYNERGY websites through the links above.

SERICC can be contacted on the phone on 01375 380609 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Synergy Essex are available on the phone on 0300 003 7777 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Young People and Psychosis videos

The East of England Clinical Network (Mental Health) has developed two short films to raise young people’s awareness of psychosis. The films are based on young people’s journeys through psychosis.

Josh and Fabi describe their symptoms and talk about the support they received along their respective roads to recovery. The films were created to help young people identify symptoms of psychosis and where to go for help from primary care and the early intervention in psychosis team if they/someone they know experiences a first episode of psychosis (FEP). The films can be watched below.

Josh's Story

Fabi's Story

For more information on the early psychosis service provided in Essex, visit EPUT Essex Support and Treatment for Early Psychosis (ESTEP) webpage.

Thurrock Mind

Thurrock Mind is an independent charity that offers services in Thurrock. These include counselling, Stepping Stones - an initiative helping people gain working skills, and a range of groups to decrease social isolation which often accompanies mental illness. For more about Thurrock, see the details below:

Website: http://www.thurrockmind.org.uk 
Telephone: 01375 391411
Address: Thurrock Mind, 152 Bridge Road, Grays, Essex, RM17 6DB

Other support organisations

Alzheimer's Society – a website offering advice and information about living with Alzheimer's, for the individual, family and carers#

Depression Alliance – a charity offering support and advice on living with depression

Rethink – a charity helping people with severe mental illness on 0300 5000 927 (Monday to Friday, 10am-2pm)

Samaritans – a confidential 24 hour telephone service offering support to anyone in distress on (01268) 412000 (Branch) 116 123 (UK)