Hearing aid repair service at Wickford and Grays health centres

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The community hearing aid repair service that runs on the second Thursday of each month at clinics in Wickford and Grays has been discontinued.

Service users can attend the hearing aid repair and advice clinics in the audiology department at Basildon Hospital every Tuesday afternoon (1.15 – 5pm) and on Wednesday afternoons at Orsett hospital (1.15 – 5pm). The monthly appointment service will continue as usual at Billericay health centre which can be contacted on 01268 394732.

In addition, there is a volunteer-led service run by Hearing Help Essex providing support and re-tubing, at Pitsea Library on the first Wednesday of every month, 11.30am – 1.30pm.

The hearing aid repair service is run by the audiology department at Basildon Hospital, but the health clinics are no longer available for it to use.

Dawn Bramham, head of adult and children’s hearing services said: “We are sorry for any inconvenience this causes and we are actively looking for alternative locations to provide this service. We will advise our service users as and when we can find another location.

“If any of our service users has any questions, they should please contact the audiology department by calling 01268 394732 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist in any way we can.”

New pilot allows people to test their blood pressure while at their local GP surgery

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Hypertension poster February 2018 small

From this week, you’ll be able to find out your blood pressure at selected local GP surgeries in Tilbury, East Tilbury and Chadwell.

You’ll be able to test yourself with the support of healthcare professionals in the waiting area and receive results instantly. Download the pilot poster below for information on location and risk factors that can lead to high blood pressure:

pdf Test your own blood pressure poster - February 2018 (338 KB)

Portfolio Holder for Health, Cllr James Halden said: “You can’t manage a condition if you don’t know you have it.

“Estimates for Thurrock suggest thousands of local people remain undiagnosed for common conditions such as high blood pressure.

“These machines are an easy way to check your health. If your blood pressure shows an irregular reading, it isn’t anything to worry about and is something you can discuss with your GP. Your GP can help you find out more and as well as give useful advice for looking after your health.

Cervical Screening test re-screen

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You may have read in the media that a re-examination is currently taking place of a number of cervical screening tests. This is because an issue was identified in the cervical screening lab service provided by Pathology First following a routine Public Health England Screening Quality Assurance visit in June 2017.

An investigation was immediately launched and it was agreed that 2,500 samples should be reviewed from the period April 2016 to September 2017, from women that were aged between 24 and 29, for whom it was their first smear test, and a small number of women in their 60s for whom it was their last smear test.

Of those 2,500 samples, 900 have been reviewed so far.

Women affected are from the Basildon and Southend areas and all the women who have so far been identified as needing to be seen again have been notified and their GP informed.

Women will only receive a letter if their test has been re-examined and there is a change in result. Women whose negative result has been confirmed after re-screening will not be contacted as their result has not changed.

As the review process is expected to be completed by the end of February 2018, patients may receive communication up to and including the beginning of March, should they require further investigation.

This is a screening service which detects abnormal cells, it does not give a final diagnosis.

We understand that this is a potentially worrying time for the women involved and would like to reassure all women covered by the locally provided cervical screening programme that this was an isolated incident.

If you remain concerned please call 01268 968300, and speak to one of our team Lines open 9am-5pm.

Across the UK women are invited for cervical screening between the ages of 25 and 64. Women aged 25–49 are invited every three years and women aged 50–64 are invited every five years. It is vital women continue to attend their appointments, regular cervical screening offers the best detection of abnormal cells.

Charity recognised nationally for its work with women and children experiencing domestic abuse

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A charity that helps domestic abuse victims in south east Essex and Thurrock has been recognised for the high standards it provides to women and children experiencing domestic abuse.

Changing Pathways has been awarded the Women’s Aid National Quality Mark, demonstrating that it provides a high quality of service to women and children experiencing domestic violence in South East Essex and Thurrock. The Women’s Aid Quality Standards are national standards which measure the quality of specialist domestic violence services taking into account a number of factors.

The assessment panel found Changing Pathways deliver a robust and holistic needs-focused approach to supporting women and children. In addition, the panel was impressed with the organisation’s innovations to ensure that survivors’ voices are listened to and represented within the organisation, which service users’ considered empowering.

Philippa Ladd, Chief Executive of Changing Pathways said:
“I am thrilled that the high quality of our service, supporting survivors of domestic abuse in the South East Essex and Thurrock area, has been recognised by these national standards. Changing Pathways works to always put our service users at the heart of our work and we are committed to providing high quality support and advocacy to enable local survivors of domestic abuse to live their lives free from fear and violence”.

Katie Ghose, Chief Executive of Women’s Aid Federation England said:
“We are very proud to award Changing Pathways the Women’s Aid National Quality Mark for their excellent work supporting women and children in South East Essex and Thurrock. Specialist, high-quality domestic violence services can make the difference between a full, independent life and living in fear of your life for women escaping abuse. The hard work and dedication of the team at Changing Pathways is making that difference, and I thank them for the very high quality of the service they provide.”

Winter 2018 issue of CCG Insight, out now!

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small CCG Insight fron cover winter 2018


We’ve released the latest edition of CCG Insight, a magazine packed full of information on healthcare in Thurrock plus details of the CCG's and our partners' work in the community.

The winter issue features the launch of a consultation into NHS services across mid and south Essex. The Your Care in the Best Place consultation shares plans for the future of NHS services with a particular focus on hospital services at Southend, Basildon and Broomfield Hospitals. The consultation also proposes to transfer of services from Orsett Hospital into new centres that will be located across Thurrock, and for Basildon and Brentwood residents some services will be offered in that area too. Under these plans, Orsett Hospital would only close after all four centres open.

There’s also exciting news from the Thurrock Health Hubs, which are now open seven days a week (7pm – 9pm weekdays and 9am and 12pm weekends), and updates on innovative changes in general practice, including specialist therapists who will be working with diabetes patients who are struggling to cope with their condition.

You can find out more about all of these stories and more by clicking on the link below. We hope you enjoy reading it! Please feel free to share with friends, family members and colleagues.

pdf CCG Insight - Winter 2018 (issue 10) (1.87 MB)

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