New hospital appointment reminder service being launched

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On Thursday 14 September, Basildon and Thurrock University Hospitals will be launching a new service which sends patients appointment reminders by text.

Currently, one in 10 outpatients do not attend their local hospital appointment, which is higher than at many other parts of the country. This means there are many appointment slots un-used each day which could have been reallocated to another patient.

The new appointment reminder service aims to reduce this number by sending a text reminder message to outpatients seven days before their appointment. Patients who do not have a mobile phone will have a voice message sent to the home phone. Children aged under 16 will have a reminder sent to their guardian.

New telephone number for booking blood test appointments

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From Wednesday 13 September 2017, the telephone number to book a blood test appointment will be changing to 01702 746065.

Patients who need to book a blood test appointment at a hospital or clinic in Basildon, Thurrock or Southend can do this using the online booking system or by contacting the telephone call centre.

Until now there have been three numbers to choose from to book blood tests by telephone. From Wednesday 13 September, these will be replaced by one new number – 01702 746065. The new system will automatically direct callers to the next available call handler.

Join us at our Annual General Meeting – 27 September 2017

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Want to know more about healthcare in Thurrock and what it is Thurrock CCG actually does? Come along to our Annual General Meeting (AGM) and find out.

We are holding our AGM between 10am and 11am on Wednesday 27 September 2017 at High House in Purfleet. Everyone interested in healthcare in Thurrock is invited to attend. Meet with the local clinicians, commissioners and staff that ensure that healthcare decisions in Thurrock are made with patients at the heart.

The day will feature a number of presentations on topics as diverse as the Thurrock CCG Board election, public engagement and our annual accounts.

Mandy Ansell, Accountable Officer at Thurrock CCG, said: “It is vital that the people who use the services in Thurrock are fully involved with everything that we do. Our Annual General Meeting is an excellent opportunity to find out more about what we have achieved to improve NHS services in our area so far and what we are working on in the coming years. We look forward to seeing you there!”

Refreshments will be provided and attendees will have the opportunity to ask any questions they might have. If you would like to find out more about our AGM, email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01375 365 810.

Everyone's welcome so please feel free to share. you can download the AGM invitation flyer by clicking on the link below:

pdf NHS Thurrock CCG Annual General Meeting - 27 September 2017 (534 KB)

New app can help you fit in 10 minutes of exercise a day

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New One You campaign encourages adults across the country to get more active by building just 10 minutes of brisk walking into their daily lives

Modern day life makes it hard to be healthy, so it’s not surprising that most of us are not fitting enough physical activity into our days. Sitting down at work and commuting by car or public transport means we’re not active for a lot of the working day and technology allows us to shop and stay in touch without ever having to leave the sofa.

However, a brisk ten minute walk can make a huge difference to your health - it gets the heart pumping faster, can make you feel better, more energetic and improve your mood. Over time, brisk walking can help to lower the risk of serious illnesses like heart disease and type 2 diabetes.

Riding to beat rare form of Parkinson’s disease

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Thurrock nurse and fellow cyclists prepare for a gruelling 250 mile bike ride in memory of father-in-law who died from a rare form of Parkinson’s disease.

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The riders will be raising money for the Multiple System Atrophy Trust by cycling the 250 miles from Padstow to Bath this September. Chris Jennions, one of the riders taking part, lost his father-in-law to the disease last year.

Multiple system atrophy (MSA) is a rare form of Parkinson’s disease which can lead to loss of mobility and the ability to communicate. Unfortunately, there is no cure and the medication that can help relieve symptoms for people with Parkinson’s is less effective for people with MSA.

Claire Webber, a general practice nurse at Peartree Surgery in South Ockendon, said “I love to cycle, and try to bike to and from work at least three times a week. I am really looking forward to this West Country Ride it offers a great opportunity to raise funds and awareness of MSA and the Trust. This disease is gruelling and debilitating and I hope my Sister-in-law can take some comfort from the funds raised for the MSA Trust having lost her Dad to this disease last year. No sponsor is too little and I would appreciate any support, thank you”

The Multiple System Atrophy Trust is the UK’s leading charity supporting people affected by MSA. The organisation provides advice, information and support nationwide and funds medical research to find the cause and cure for MSA.

If you can spare a few pounds to sponsor the bikers and support the vital work of the MSA Trust, please click on the link below:

250-mile West Country Way fund raising ride for MSA 

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