For Thurrock newsletter spring edition out now!

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For Thurrock in Thurrock front cover March 2018

Find out the latest news and updates on our plans to radically change health and social care services in Thurrock in our latest edition of For Thurrock in Thurrock.

Public involvement is vital to all the decisions we make around health and care in Thurrock. That’s why Thurrock CCG and Thurrock Council work together to produce regular updates through our For Thurrock in Thurrock newsletter.

This spring issue features:

  • Details of micro enterprises and how they are providing extra help for people in Thurrock to live independent lives;
  • The development of a new model of care being introduced to Thurrock that puts people at the centre and not organisations and buildings;
  • An update on the consultation into proposals for the NHS in south and mid Essex; and
  • The introduction of self-testing machines for blood pressure in a number of GP practices in Tilbury and Chadwell.

You can download a copy of our newsletter by clicking on the link below. Please feel free to share this link with friends, family and colleagues. We hope you enjoy reading it!

pdf For Thurrock in Thurrock newsletter Issue 6 - Spring 2018 (1.32 MB)

New provider for Integrated Urgent Care for Thurrock

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Following a procurement process, we are pleased to formally announce that the successful bidder and future provider of Integrated Urgent Care (IUC) services for mid and south Essex, including Thurrock, is Integrated Care 24 (IC24).

IC24 is a not for profit social enterprise and is the current provider of NHS 111 and GP Out of Hours services in south Essex. They are also the current provider of the NHS 111 service across mid Essex.

From 4th July 2018, IC24 will deliver a 24/7 NHS 111 telephony service supported by a clinical hub and GP Out of Hours service for 1.2 million people. Together these services are known as ‘Integrated Urgent Care’.

Through the clinical hub, patients with an urgent care need will receive assessment, advice, signposting and referral to local NHS services including access to GPs when GP practices are closed.

The overall contract award decision was made by the Mid and South Essex STPCCG Joint Committee.

Caroline Rassell, Lead Accountable Officer for the Joint Committee, said: “All five CCGs across mid and south Essex look forward to working with IC24 to ensure local people continue to receive good quality urgent care services.”

Yvonne Taylor, Chief Executive of Integrated Care 24, said: ‘As the current provider of the integrated service in South Essex, as well as the NHS 111 service in Mid Essex, we already know the geography of the area well and have good working relationships with partners in other healthcare providers in the county.

We are excited to be delivering the first procured integrated urgent care service in this locality and are completely committed to ensuring that when residents need us we are ready to provide them with the best possible care.”

Hearing aid repair service at Wickford and Grays health centres

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The community hearing aid repair service that runs on the second Thursday of each month at clinics in Wickford and Grays has been discontinued.

Service users can attend the hearing aid repair and advice clinics in the audiology department at Basildon Hospital every Tuesday afternoon (1.15 – 5pm) and on Wednesday afternoons at Orsett hospital (1.15 – 5pm). The monthly appointment service will continue as usual at Billericay health centre which can be contacted on 01268 394732.

In addition, there is a volunteer-led service run by Hearing Help Essex providing support and re-tubing, at Pitsea Library on the first Wednesday of every month, 11.30am – 1.30pm.

The hearing aid repair service is run by the audiology department at Basildon Hospital, but the health clinics are no longer available for it to use.

Dawn Bramham, head of adult and children’s hearing services said: “We are sorry for any inconvenience this causes and we are actively looking for alternative locations to provide this service. We will advise our service users as and when we can find another location.

“If any of our service users has any questions, they should please contact the audiology department by calling 01268 394732 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist in any way we can.”

New pilot allows people to test their blood pressure while at their local GP surgery

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Hypertension poster February 2018 small

From this week, you’ll be able to find out your blood pressure at selected local GP surgeries in Tilbury, East Tilbury and Chadwell.

You’ll be able to test yourself with the support of healthcare professionals in the waiting area and receive results instantly. Download the pilot poster below for information on location and risk factors that can lead to high blood pressure:

pdf Test your own blood pressure poster - February 2018 (338 KB)

Portfolio Holder for Health, Cllr James Halden said: “You can’t manage a condition if you don’t know you have it.

“Estimates for Thurrock suggest thousands of local people remain undiagnosed for common conditions such as high blood pressure.

“These machines are an easy way to check your health. If your blood pressure shows an irregular reading, it isn’t anything to worry about and is something you can discuss with your GP. Your GP can help you find out more and as well as give useful advice for looking after your health.

Charity recognised nationally for its work with women and children experiencing domestic abuse

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A charity that helps domestic abuse victims in south east Essex and Thurrock has been recognised for the high standards it provides to women and children experiencing domestic abuse.

Changing Pathways has been awarded the Women’s Aid National Quality Mark, demonstrating that it provides a high quality of service to women and children experiencing domestic violence in South East Essex and Thurrock. The Women’s Aid Quality Standards are national standards which measure the quality of specialist domestic violence services taking into account a number of factors.

The assessment panel found Changing Pathways deliver a robust and holistic needs-focused approach to supporting women and children. In addition, the panel was impressed with the organisation’s innovations to ensure that survivors’ voices are listened to and represented within the organisation, which service users’ considered empowering.

Philippa Ladd, Chief Executive of Changing Pathways said:
“I am thrilled that the high quality of our service, supporting survivors of domestic abuse in the South East Essex and Thurrock area, has been recognised by these national standards. Changing Pathways works to always put our service users at the heart of our work and we are committed to providing high quality support and advocacy to enable local survivors of domestic abuse to live their lives free from fear and violence”.

Katie Ghose, Chief Executive of Women’s Aid Federation England said:
“We are very proud to award Changing Pathways the Women’s Aid National Quality Mark for their excellent work supporting women and children in South East Essex and Thurrock. Specialist, high-quality domestic violence services can make the difference between a full, independent life and living in fear of your life for women escaping abuse. The hard work and dedication of the team at Changing Pathways is making that difference, and I thank them for the very high quality of the service they provide.”

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