healthwatch thurrockWhether it's improving them today or helping to shape them for tomorrow. Local Healthwatch is all about local voices being able to influence the delivery and design of local services.

Not just people who use them, but anyone who might need to in future.Healthwatch gives people a powerful voice locally and nationally. At a local level, Healthwatch will work to help local people get the best out of their local health and social care services.

More information on Healthwatch Thurrock can be found on their website.


Healthwatch Essex Feedback Centre

If you have had experience of health services in Essex, you can now write a review of your care on the Healthwatch Essex website.

The online Feedback Centre gives you the opportunity to share their experiences of health and social care and read about the experiences of others.

Currently people can review their experiences of hospitals, hospice services, opticians, dentists, care homes and pharmacies, but in the coming months, new services will be added, including GP practices  and mental health services.

By sharing the feedback with local authorities, local people’s opinion will directly influence decision-making on designing and delivering local health and care services.

Feedback will also help service providers to help them develop their services accordingly.

Visit the Healthwatch Essex Feedback Centre to see reviews and write your own. 


Thurrock Signposting Service

If you need to find details of an NHS or social care service and don't know where to look, you can now call a new telephone helpline - 01375 389 883.

This new signposting service replaces the previous Patient and Liaison Service (PALS).

Thurrock Signposting can give you details of all local NHS and social care services including dentists, GPs, opticians, pharmacies.

Please call: 01375 389 883 to access Thurrock Signposting, from Monday to Friday between 9am and 5pm.

(Alternatively, you can visit NHS Choices)

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